logo Sign Up

Privacy Policy

Wolf.io Casino Privacy Policy

We are committed to protecting your personal data and ensuring that you have a safe and enjoyable experience on our platform.

What Personal Information May Be Collected?

When you create an account with us, we may collect the following information:

  • Your email address
  • Username and password (stored securely using industry-standard encryption)
  • Date of birth (to ensure compliance with age restrictions)

We may also collect data about your device and browser, including:

  • Device type (desktop or mobile)
  • Browser type and version
  • Operating system

This information helps us to provide a better experience on our platform and to troubleshoot any technical issues.

Account Registration Information

When you register for an account with Wolf.io Casino, we require that you provide accurate and truthful information. This includes your email address, date of birth, and other personal details.

We use this information to verify your identity and ensure compliance with age restrictions.

Device and Browser Information

As mentioned earlier, we collect data about your device and browser when you access our platform. This helps us to:

  • Improve the user experience
  • Troubleshoot technical issues
  • Enhance security measures

This data is anonymised and aggregated for analytical purposes only.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our platform. These may include:

  • Session management cookies (to keep you logged in)
  • Analytics cookies (to track usage patterns)
  • Marketing cookies (to personalise advertising)

You can opt out of these types of cookies by adjusting your browser settings or using a cookie manager.

Communication Preferences

We respect your communication preferences and offer various options to control the frequency and type of communications from us:

  • Email: you can choose to receive promotional emails, news updates, or no marketing communications at all
  • Push notifications: you can opt out of push notifications for our mobile app
  • SMS/Text messaging: we do not currently use SMS/text messages as a communication channel

Data Storage and Retention

We store your personal data securely on our servers. We retain this information for the duration of your account with us, minus any necessary storage period required by law.

Please note that we may need to delete or anonymise certain types of data if you exercise your right to erasure (see below).

Security and Account Protection

We take the security of your personal data seriously. We use industry-standard encryption methods to protect against unauthorised access, disclosure, alteration, or destruction of your personal data.

You are responsible for keeping your username and password confidential and secure.

Account Access and Password Protection

To help ensure account security, we offer:

  • Two-factor authentication (2FA)
  • Secure password storage using industry-standard encryption
  • Account lockout after multiple failed login attempts

We recommend that you use a strong password and enable 2FA to further protect your account.

User Rights Regarding Personal Data

You have the right to access your personal data, which we will provide free of charge. You may also exercise your rights:

  • Correction or updating: request changes to your personal data
  • Deletion/erasure (right to be forgotten): remove all your personal data from our records (subject to necessary storage period)
  • Portability: export your data in a machine-readable format

Compliance with Applicable Privacy Regulations

We comply with the General Data Protection Regulation (GDPR) and other relevant privacy regulations. If you have concerns about how we handle your personal data, please contact us.

Responsible Handling of User Information

We take responsible handling of user information seriously:

  • We do not sell or share your personal data with third parties for marketing purposes
  • We respect your communication preferences and honour opt-out requests promptly

Please note that our platform may include links to other services or integrations, which are governed by their respective privacy policies.

Age Restrictions and Minor Protection

We take the protection of minors seriously. If you have concerns about our age restrictions or wish to report any issues related to minors on our platform, please contact us immediately.

By using our platform, you acknowledge that:

  • You are at least 18 years old (or the minimum age required by your jurisdiction)
  • Your use complies with all applicable laws and regulations

Compliance with Applicable Privacy Regulations

We comply with the General Data Protection Regulation (GDPR) and other relevant privacy regulations. If you have concerns about how we handle your personal data, please contact us.

By continuing to use our platform after reading this policy, you indicate that you consent to:

  • Our handling of your personal data
  • The storage and retention periods set out above

If you would like further information or have any questions regarding this privacy policy, please do not hesitate to contact us.